Cookie Policy for hoteledelweiss.eu

Privatlivspolitik for hoteledelweiss.eu

For information about your Personal Data, the purposes and the parties with whom the Data is shared, you can contact the Owner.

Owner and Data Controller
Hotel Edeleweiss by Beier Property GmbH, Commercial Register Number 632883k, Liftweg 1, 6305 Itter, Austria.

Owner’s email details: info@hoteledelweiss.eu

Types of Data collected
The Owner does not provide an overview of the types of Personal Data collected.

Complete information on the types of Personal Data collected can be found in the different sections of this Privacy Policy or in specific explanatory texts displayed before the collection of Data.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using hoteledelweiss.eu.
Unless otherwise stated, all Data requested by hoteledelweiss.eu is mandatory and failure to provide this Data may make it impossible for hoteledelweiss.eu to provide the services. In cases where hoteledelweiss.eu specifically indicates that certain Data are not mandatory, Users are free to choose not to share this Data without any consequences for the availability or functioning of the Service. Users who are unsure about which Personal Data are mandatory are welcome to contact the Owner.
Any use of Cookies – or other tracking tools – by hoteledelweiss.eu or by the owners of third-party services used by hoteledelweiss.eu serves the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if any, and in the Cookie Policy.

Users are responsible for all third-party Personal Data collected, published or shared through hoteledelweiss.eu.

Method and place of processing of Personal Data
Processing methods
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.
The Data Processing is carried out using computers and/or IT-based tools in accordance with organizational procedures and methods and for the specified purposes. In addition to the Owner, the Data may in some cases be accessible to certain persons involved in the operation of hoteledelweiss.eu (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, postmen, hosting providers, IT companies, communication agencies) that the Owner may have designated as Data Processors. An updated list of these parties is available at any time from the Owner.

Location
The Data is processed at the Owner’s locations and other locations where the parties involved in the processing are located.

Depending on the User’s location, data transfers may result in the User’s Data being transferred to another country. For further information on the processing of such transferred Data, please refer to the section with information on the processing of Personal Data.

Retention Period
Unless otherwise stated in this document, Personal Data shall be processed and stored for as long as required by the purpose for which it was collected, and may be stored for a longer period due to applicable legal obligation or based on the consent of Users.

Cookie Policy
Hoteledelweiss.eu uses Trackers. Users can find more information in the Cookie Policy.

Additional information for users
Legal basis for processing
The Owner may process Personal Data of Users if one of the following conditions is met:

Users have given their consent for one or more specific purposes. Note.
the provision of Data is necessary to be able to perform a contract with the User and/or to fulfill obligations entered into prior to the contract
the processing is necessary to comply with a legal obligation to which the Owner is subject
the processing is carried out in the public interest or in the exercise of official authority vested in the Owner
the processing is necessary to safeguard the legitimate interests of the Owner or a third party.
In any case, the Owner would like to help clarify the specific legal basis applicable to the processing, including whether the sharing of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Additional information on retention period
Unless otherwise stated in this document, Personal Data shall be processed and retained for as long as required by the purpose for which it was collected, and may be retained for longer due to applicable legal obligation or based on the consent of Users.

Therefore:

Personal Data collected for the purpose of fulfilling a contract between the Owner and the User shall be stored until the contract is fulfilled.
Personal Data collected for the purpose of the Owner’s legitimate interests shall be stored for as long as necessary to fulfil those purposes. Users can find specific information about the Owner’s legitimate interests in the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to store Personal Data for a longer period when the User has consented to such processing and as long as the consent has not been withdrawn. Furthermore, the Owner may be obliged to store Personal Data for a longer period when required to comply with a legal obligation or upon order of an authority.

When the retention period expires, the Personal Data must be deleted. This means that the right of access, the right to erasure, the right to rectification and the right to data portability cannot be exercised after the expiry of the retention period.

Users’ rights are based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding Data processed by the Owner.

Users have the possibility to do the following, to the extent permitted by law:

Withdraw consent at any time. Users have the right to withdraw their consent to the processing of Personal Data at any time.
Object to the processing of Data. Users have the right to object to the processing of Data if the legal basis is other than consent.
Access Data. Users have the right to be informed whether the Owner is processing Data about the User, to obtain information about the processing and to be provided with a copy of the Data being processed.
Check and rectify. Users have the right to check the accuracy of their Data and to request that they be updated or corrected.
Restrict the processing of Data. Users have the right to restrict the processing of their Data. In that case, the Owner will not process the Data for purposes other than storage.
Have Personal Data deleted or otherwise removed. Users have the right to have their Data deleted by the Owner
Receive Data and have it transferred to another data controller. Users have the right to receive Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred to another data controller.
File a complaint. Users have the right to file a complaint with the competent data protection authority.
Users also have the right to obtain information on the legal basis for the transfer of Data to a country outside the EU or to an international organization governed by public international law or established by two or more countries, such as the UN, and on the security measures taken by the Owner to protect their Data.

Information on the right to object to processing
When Personal Data are processed in the public interest or in the exercise of official authority vested in the Owner, or on the basis of the Owner’s legitimate interest, Users may object to the processing.

If the Users’ Personal Data are processed for direct marketing purposes, they may object to this processing at any time, free of charge and without having to state reasons. If the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Personal Data for direct marketing purposes, Users are referred to the relevant sections of this document.

How to exercise these rights
Any requests to exercise user rights can be addressed to the Owner via the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as soon as possible and always within one month, so that Users receive the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient to whom the Personal Data may have been disclosed, unless this proves impossible or would involve a disproportionate effort. At the User’s request, the Owner will inform the User of the recipients to whom the Personal Data have been disclosed.

Further information on the collection and processing of Data
Legal actions
The User’s Personal Data may be used for legal purposes by the Owner, in connection with a lawsuit resulting from improper use of hoteledelweiss.eu or the associated services.
The User is hereby informed that the Data Controller may be required to disclose personal data upon request by the authorities.

Further information on the User’s Personal Data
In addition to the information in this Privacy Policy, hoteledelweiss.eu may provide the User with further information on specific Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance, hoteledelweiss.eu and any third-party services may collect files that record interaction with hoteledelweiss.eu (System logs) or use other Personal Data (e.g. IP address).

Information not included in this policy
It is possible to request additional information from the Owner at any time regarding the collection or processing of Personal Data. Please see the contact details at the beginning of this document.

Changes to this Privacy Policy
The Owner reserves the right to make changes to this Privacy Policy at any time. The Owner shall notify Users in this regard on this page and, if applicable, on hoteledelweiss.eu and/or – to the extent technically and legally possible – send a message to Users via the contact details to which the Owner has access. It is recommended to check this page frequently. The date of the most recent change can be found at the bottom of the page.

If the changes affect processing activities carried out on the basis of the User’s consent, the Owner may need to obtain new consent from the User.

Last update: September 26, 2024